Wallpaper & Wallcovering Installation Terms

1. Contracting parties and scope

Wallcoverlayout is a trade name owned and operated by PD Creations LLC. Every estimate, proposal, work order and contract for services is entered into between the client (“Client”) and PD Creations LLC. In these Installation Terms, “Wallcoverlayout,” “we,” “us” and “our” refer to PD Creations LLC doing business as Wallcoverlayout.

These Installation Terms apply to installation, removal, preparation, consultation and related services performed by PD Creations LLC. The approved written estimate or proposal, any written change orders and these terms together form the project agreement between the Client and PD Creations LLC. If they conflict, the signed project document controls, except where applicable law requires otherwise.

2. Estimates and measurements

Estimates are based on the information, dimensions, photographs, plans, material specifications and site conditions available when prepared. Final pricing may change if measurements, access, substrate conditions, pattern repeat, material behavior or the requested scope differs from what was disclosed. Unless stated otherwise, an estimate expires after 30 days.

3. Client-supplied wallcovering

The client is responsible for ordering the correct wallcovering, dye lot, quantity and compatible trim or accessories unless the proposal expressly assigns that responsibility to Wallcoverlayout. All material must be onsite, unopened where reasonably possible, and available for inspection before installation. We may pause work if material is damaged, defective, incomplete, mislabeled, from inconsistent dye lots or unsuitable for the intended surface. Manufacturer defects, color variation, shading, panel-size differences and normal characteristics of handmade or natural materials are not workmanship defects.

4. Site conditions and preparation

The client must provide safe access, working electricity, adequate lighting, reasonable temperature and ventilation, and a clear work area. Furniture, art, electronics and fragile items must be moved unless the proposal includes that work. Walls should be clean, dry, sound, properly cured and ready to receive wallcovering. Hidden moisture, mold, unstable paint, loose plaster, texture, contamination, prior adhesive, structural movement and other concealed conditions may require additional work, delay or a change order.

5. Scheduling, cancellation, deposit refunds and access

Installation dates are reserved after the project agreement is accepted and any lawful deposit or scheduling requirement is satisfied. The client should provide at least five business days’ written notice to cancel or reschedule.

Deposit refund policy: Except where applicable law or a statutory cancellation right requires a different result, a cancellation made with at least five business days’ written notice before the scheduled installation start date will receive a 100% refund of the refundable deposit. If the client provides fewer than five business days’ notice, PD Creations LLC may apply the deposit, only to the extent permitted by law, toward reasonable and documented expenses and losses caused by the cancellation. These may include time already spent investigating, measuring, planning, preparing or scheduling the project; nonrecoverable project costs; and losses associated with installation dates reserved for the client that could not reasonably be rebooked. Any remaining deposit balance will be refunded. The amount retained is intended to reimburse actual, legally recoverable losses and is not a penalty.

Late changes, denied access, missing materials or an unready site may result in a reasonable rescheduling charge or recovery of documented losses, as stated in the signed project agreement and permitted by law. Statutory consumer cancellation rights are separate and are not limited by this policy.

6. Payments

For commercial and trade projects, the standard schedule is a 50% deposit to reserve the installation dates and the remaining 50% due on the final day of installation, unless the signed proposal states otherwise. California residential home-improvement projects use a legally compliant schedule instead: any initial down payment will not exceed the statutory maximum, and later payments will correspond to the value of work performed or materials delivered. The exact dollar amounts, milestones and due dates will appear in the signed project agreement. The client remains responsible for approved change orders and authorized additional work.

7. Changes and additional work

Changes to scope, layout, sequence, materials or site conditions must be documented in a written change order before the changed work begins, except emergency protective work authorized by the client. Additional trips, waiting time caused by other trades, inaccessible areas, removal of unexpected existing coverings and repairs outside the original scope may be charged separately when approved.

8. Installation tolerances

Wallcovering is a finish material installed on existing construction. Minor visibility of seams, shading, texture, pattern drift, out-of-square conditions or substrate irregularities can occur depending on the product, lighting and wall condition. We follow manufacturer guidance and accepted trade practices, but cannot guarantee invisible seams or exact alignment where the material or architecture makes that impossible. The client should inspect completed work promptly and identify any concern before the crew leaves when practicable.

9. Workmanship concerns

Report a suspected workmanship issue promptly in writing with photographs and allow reasonable access to inspect and, when appropriate, correct the work. Coverage does not extend to product defects; normal material characteristics; moisture, mold or building movement; damage by occupants or other trades; cleaning products; leaks; substrate failure; or work altered after completion. Any specific workmanship-warranty period will be stated in the signed project agreement.

10. Delays and force majeure

We are not responsible for delays outside our reasonable control, including material shortages, shipping problems, unsafe conditions, illness, emergencies, utility interruption, weather, building restrictions, actions of other trades or events of force majeure. We will communicate material schedule changes and resume work when reasonably possible.

11. Property protection and limits

We use reasonable care to protect the immediate work area. The client must disclose fragile, valuable, concealed or unusually sensitive property and any known hazardous conditions. To the fullest extent permitted by law, neither party is liable for indirect, incidental or consequential damages. Nothing in these terms excludes liability or remedies that cannot legally be limited.

12. Photography

Project photographs may be taken for documentation. Images identifying the client, address or private information will not be used for marketing without permission. Permission for portfolio use may be granted or declined separately and can include reasonable privacy restrictions.

13. Disputes and governing law

The parties should first attempt in good faith to resolve concerns directly. California law governs the project unless the signed agreement lawfully states otherwise. Any venue provision, mediation requirement, arbitration clause, lien notice or attorney-fee provision must appear in the signed project contract and comply with applicable law.

14. Entire agreement and severability

The signed estimate or contract between the Client and PD Creations LLC, together with written change orders and incorporated terms, is the complete agreement for the project. If any provision is unenforceable, the remaining provisions continue to the extent permitted by law. No oral change is binding unless confirmed in writing by both parties.